Shipping policy

This shipping policy applies to orders shipped worldwide. We ship within the United States and to over 190 countries internationally. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

United States

International

All shipping options include package insurance and tracking.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

Orders are processed and dispatched within 1 – 3 business days (Monday to Friday).

Items ship from our overseas fulfillment partners, so international transit and customs handling are included in the timeframes below.

Once dispatched, shipments are generally in transit for 6 – 12 business days (Monday to Friday).

Estimated total delivery time is 7 – 15 business days from the date of order for U.S. orders. International delivery times may be longer depending on the destination country and customs processing.

Order cut off time will be 04:00 PM Pacific Time (GMT-08:00).

C. DELIVERY TERMS

We use the DHL, FedEx, or UPS to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at sales@bradley-weston.com

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.